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| Home > Services & Help > Using Salon Premium | |||
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Using Salon Premium |
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Questions:
How do I create the Salon Premium subscription that comes with my WELL membership?
Answers: How do I create the Salon Premium subscription that comes with my WELL membership? Use your WELL username and password to log into the WELL's Billing Information Center. Click on the Salon link and a Salon Premium username and password will be sent to the email address we have in our records. What level of Premium subscription benefits will I get? If you have an annual membership with The WELL, you'll have a full annual Salon Premium subscription with free downloads, magazines, and goodies. If you have a monthly membership with The WELL, you'll have a monthly version of the Salon Premium subscription. Both subscriptions allow you to see the award-winning Salon journalism and features without ads, and to create a username for Table Talk if you wish. I can still log in to my WELL account, but my Salon Premium subscription doesn't work. What shall I do? You may have had two Salon Premium subscriptions, one of which has expired. Or perhaps you lost your cookie at Salon and simply need to get your Salon Premium username and password again. Send an email to helpdesk@well.com with the login name you're using at Salon and your WELL username and we'll investigate. I'm getting ads on my Salon Premium pages. Who should I report this to? Send an email to helpdesk@well.com. Include your WELL username and your Salon Premium username. I joined The WELL and Salon Premium separately and am paying for both. Can I consolidate the accounts? Yes. Ask us at helpdesk@well.com and we'll tie your accounts together, and combine your prorated credit. Where's the Premium Help FAQ at Salon.com? Go to the extensive Salon Premium Help site at Salon. For Further Information... For information about The WELL or for WELL Customer Support, contact: WELL HelpDesk
email: helpdesk@well.com for more information about The WELL and WELL Customer Support. |
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